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Product Manager - POS Solutions

Zyentara Solutions    Colombo • Full-time

Job Description

A leading organization is seeking a commercially driven POS industry professional to grow its POS solutions business through direct customer acquisition and strategic partnerships.

Key Responsibilities

  • Own the commercial performance of the POS product, developing and executing plans to achieve agreed sales and revenue targets.
  • Generate and convert direct sales opportunities across restaurants, cafés, retail and hospitality businesses.
  • Manage the full sales cycle from prospecting and product demonstrations to solution proposals, negotiations and deal closure.
  • Establish and grow partnerships with POS hardware providers, distributors, resellers and other industry stakeholders to generate referrals and joint sales opportunities.
  • Build and maintain an active sales pipeline through industry contacts, customer visits, networking and partner engagement.
  • Understand customer operations and purchasing requirements to position suitable software and hardware solutions with support from internal teams.
  • Analyse competitor products, pricing, customer demand and market trends to identify opportunities for growth.
  • Recommend product improvements, solution packages, pricing strategies and target markets based on customer feedback and commercial potential
  • Maintain strong customer and partner relationships to support repeat business, referrals and additional sales.
  • Provide management with sales forecasts, performance updates, market findings and recommendations.

Qualifications & Experience

  • Proven experience in the POS industry, with a successful track record in POS sales, business development, c channel sales or commercial product management.
  • Demonstrated ability to independently generate business opportunities, negotiate commercial terms and close sales.
  • Strong knowledge of POS software, hardware and their application in business operations.
  • Experience with restaurant POS solutions and an understanding of restaurant workflows will be an advantage.
  • Experience in establishing and managing relationships with POS hardware providers, distributors or resellers.
  • An established customer base or professional network within the POS industry will be an advantage.
  • Ability to assess market opportunities and translate customer needs into practical commercial recommendations.
  • Excellent presentation, communication, negotiation and relationship management skills.
  • Strong proficiency in English and Sinhala Tamil proficiency will be an added advantage.
  • A self-driven, commercially focused approach with accountability for results.