Business Analyst & Project Coordinator

Job Description

About us

TechSeed Lanka is a software company building ERP and custom applications for medium to enterprise-level companies. We’re a small team, so every person carries real responsibility, and every piece of work, good or bad, has a visible impact on our clients and on the company.

About the role
Full-time | 100% remote

You will be the person who knows the status of every project and every open client conversation. You’ll own delivery timelines across our development, QA and support teams, make sure no client approval, quotation or SRS sign-off is forgotten, and support our sales effort with research and follow-ups. You will be accountable for delivery timelines and for timely client follow-up.

Key responsibilities

Delivery ownership

• Own project delivery timelines and track progress with the development, QA and support teams.
• Run our daily stand-up and maintain a clear picture of where every delivery stands.
• Report delays or off-track work to the COO promptly, with the cause and a proposed fix.
• Maintain our internal task management system so it is always accurate and up to date.
• Pair with the COO on planning to deliver.

Client follow-up and requirements

• Follow up with existing clients to get approvals and confirmations on quotations, technical details and SRS documents, so nothing stays pending.
• Join client meetings to understand requirements and help turn them into clear tasks for developers and QA.
• Review SRS documents and quotations before they go to clients.
• Keep clients informed proactively.

Sales support

• Research target companies, identify prospects and decision-makers, and find their contact details.
• Do light follow-ups on warm leads after the initial calls, and help secure client decisions or meetings.
• Keep our sales funnel and lead records accurate and current.
• Arrange meetings and appointments, and occasionally attend client meetings or demos.

Requirements

• 1-3 years of experience in project coordination, business analysis, client coordination or sales support, preferably in a software or IT company.
• Strong written and spoken English, with confidence following up with clients by email, phone and WhatsApp.
• Proven follow-up discipline and strong organisation.
• Comfortable reviewing requirement documents (SRS/BRD) and explaining technical details to non-technical stakeholders.
• Experience with a task or project tool (Jira, Trello, ClickUp or similar) and a CRM or lead tracker.
• Comfortable running a daily stand-up and speaking up when a deadline is at risk.
• Comfortable working with simple reports and trackers to monitor delivery and the sales funnel.
• Experience working remotely with minimal supervision.
• Willingness to use AI tools to work faster and better.

Advantages

• Strong online research skills, including LinkedIn and other professional platforms, for finding prospects, decision-makers and contact details.
• Experience with HRM, payroll or ERP software
• Understanding of software development processes (SDLC, Agile)
• Experience writing or tracking SRS documents
• Candidates based in or near Colombo are preferred, since we hold in-person team meetings every two weeks and occasional client visits.

Working arrangement

• 100% remote, with in-person team meetings every two weeks in Colombo.
• Occasional client site visits for meetings or demos. [Travel costs reimbursed.]
• Reliable laptop, internet connection and power backup required.
• Daily stand-ups, weekly reports and regular check-ins are part of how we work.

Terms

• Base Salary: [LKR 60,000 - 110,000 per month, depending on experience]
• 3-month probation with clear, measurable targets
• 2-year commitment expected, with a 1-year minimum service agreement signed at joining
• Other benefits: EPF/ETF, performance bonus, paid leave, learning budget, commission on successful researched leads

Growth

As the company grows, this role can develop into Project Manager or Operations Lead.
📩 Apply with your CV and preferred monthly salary

🏁 Applications close on 15th November 2026.