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Applications Operations Engineer
OKLO Private Limited
Colombo •
Full-time
Job Description
Join OKLO and become part of a team responsible for ensuring our applications are successfully implemented, supported and continuously improved
What You'll Do
- Provide LV/L2 application and technical support
- Investigate issues, analyse logs and identify root causes,
- Manage incidents, SLAS and coordinate: technical escalations
- Monitor Microsoft Azure resources and application environments
- Identify opportunities for process, product and operational improvements
What We're Looking For
- BSc in Computer Science, IT, Software Engineering or a related field
- 2+ years' experience in Application Support, Software Operations, Production Support or a similar role
- Strong troubleshooting and analytical skills
- Good understanding of application logs, APIs, databases and integrations
- Exposure to Microsoft Azure/cloud environments
- Excellent communication and customer-facing skills
Why OKLO?
Work at the intersection of Technology, Customers, Product and Delivery, solving real-world problems and helping continuously improve the way our customers use OKLO solutions