Senior Business Analyst - Data & Master Data Management

Job Description

Join our team and make an impact by translating business requirements and source-system realities into clear data definitions, mappings, governance decisions and delivery requirements.

Position Details

• Work Arrangement: Onsite
• Working Days: Monday to Friday
• Working Hours: 9:00 a.m. - 6:00 p.m.
• Travel: Occasional overseas travel, with individual assignments of up to two weeks, depending on project requirements.

Key Responsibilities

• Lead customer and domain discovery workshops and stakeholder interviews.
• Define entities, attributes, identifiers, relationships and business terminology.
• Document current-state and target-state data flows and processes.
• Create source-to-canonical mappings with engineers and architects.
• Facilitate attribute-authority, survivorship and stewardship decisions.
• Capture data-quality rules, exceptions and business acceptance thresholds.
• Maintain requirements traceability, decisions and open questions.
• Support UAT, acceptance criteria, change impacts and training needs.
• Work with CRM/source SMEs to understand object models, custom fields and operational usage.

What We're Looking For

Must-Have

• 7+ years of Business Analyst experience in enterprise data, integration, CRM/ERP
  or transformation programmes.
• Strong workshop facilitation and requirements documentation.
• Good understanding of data models, identifiers, mappings, data quality and APIs.
• Ability to work with business Data
• Owners/Stewards and technical teams.
• Strong analytical and communication skills.
• Excellent English communication skills, both written and verbal (minimum 10/10 proficiency).

Preferred / Nice to Have

• Master Data Management / governance experience.
• HubSpot or enterprise CRM experience.
• Experience with certification, supply-chain or multi-region business domains.