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Intern IT Technician
Chinese Dragon Cafe (Pvt) Ltd
Colombo •
Internship
Job Description
About the Role
We are looking for a motivated and enthusiastic IT Technician Intern to join our team. This is a paid internship designed for individuals who are passionate about technology and eager to gain practical experience in computer hardware, networking, servers, and IT support.
Key Responsibilities
- Assist in diagnosing and troubleshooting desktops, laptops, printers, and IT equipment Support installation and configuration of Windows and Linux operating systems
- Assist with software installations, updates, and system maintenance
Troubleshoot basic LAN, WI-FI, DNS, DHCP, and network connectivity issues - Support Active Directory user management and password resets
- Assist with Windows Server and Linux Server administration tasks
- Help maintain Il asset records, support tickets, and technical documentation
- Perform hardware upgrades, driver installations, and preventive maintenance
- Support backup procedures, antivirus management, and cybersecurity practices
- Participate in network cabling, cable testing, and infrastructure-related tasks
- Provide end-user technical support and escalate complex issues when required
Requirements
- Following or completed a Diploma, Certificate, NVQ. HND, or Degree in Information Technology. Computer Networking, Computer Engineering, or a related field
- Basic understanding of computer hardware and troubleshooting
- Familiarity with Windows and Linux operating systems
- Basic knowledge of networking concepts such as IP Addressing, DNS, DHCP, LAN, and Wi-Fi
- Good communication and problem-solving skills
- Strong willingness to learn and develop technical skills
- Ability to work independently and as part of a team
Added Advantages
- Knowledge of VMware, ESXi, Active Directory, Windows Server, or Linux Server
- Familiarity with MySQL, Nginx, Apache, or web hosting concepts
- Basic knowledge of routers, switches, firewalls, and structured cabling
- Possession of a valid motorcycle riding license
What We Offer
- Monthly Internship Allowance (Paid Internship)
- Hands-on experience with real IT systems and infrastructure
- Exposure to Networking, Servers, Virtualization, Cybersecurity, and Technical Support
- Mentorship from experienced IT professionals
- Career development and technical training
- Opportunity for Permanent Employment based on performance
- Occasional travel to branch locations may be required
- Flexible working hours may be necessary during urgent support situations
- Support during special operational days may be required