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Intern IT Technician

Chinese Dragon Cafe (Pvt) Ltd    Colombo • Internship

Job Description

About the Role

We are looking for a motivated and enthusiastic IT Technician Intern to join our team. This is a paid internship designed for individuals who are passionate about technology and eager to gain practical experience in computer hardware, networking, servers, and IT support.

Key Responsibilities

  • Assist in diagnosing and troubleshooting desktops, laptops, printers, and IT equipment Support installation and configuration of Windows and Linux operating systems
  • Assist with software installations, updates, and system maintenance
    Troubleshoot basic LAN, WI-FI, DNS, DHCP, and network connectivity issues
  • Support Active Directory user management and password resets
  • Assist with Windows Server and Linux Server administration tasks
  • Help maintain Il asset records, support tickets, and technical documentation
  • Perform hardware upgrades, driver installations, and preventive maintenance 
  • Support backup procedures, antivirus management, and cybersecurity practices
  • Participate in network cabling, cable testing, and infrastructure-related tasks
  • Provide end-user technical support and escalate complex issues when required

Requirements

  • Following or completed a Diploma, Certificate, NVQ. HND, or Degree in Information Technology. Computer Networking, Computer Engineering, or a related field
  • Basic understanding of computer hardware and troubleshooting
  • Familiarity with Windows and Linux operating systems
  • Basic knowledge of networking concepts such as IP Addressing, DNS, DHCP, LAN, and Wi-Fi
  • Good communication and problem-solving skills
  • Strong willingness to learn and develop technical skills
  • Ability to work independently and as part of a team

Added Advantages

  • Knowledge of VMware, ESXi, Active Directory, Windows Server, or Linux Server
  • Familiarity with MySQL, Nginx, Apache, or web hosting concepts
  • Basic knowledge of routers, switches, firewalls, and structured cabling
  • Possession of a valid motorcycle riding license

What We Offer

  • Monthly Internship Allowance (Paid Internship)
  • Hands-on experience with real IT systems and infrastructure
  • Exposure to Networking, Servers, Virtualization, Cybersecurity, and Technical Support
  • Mentorship from experienced IT professionals
  • Career development and technical training
  • Opportunity for Permanent Employment based on performance
  • Occasional travel to branch locations may be required
  • Flexible working hours may be necessary during urgent support situations
  • Support during special operational days may be required