IT Technician Intern
Job Description
Paid Internship Opportunity – IT Technician
📍 Location: Colombo / Branch Visits as Required
💰 Paid Internship
Start Your Career in IT with Real Hands-On Experience
We are looking for a motivated and enthusiastic IT Technician Intern to join our team. This is a paid internship designed for individuals who are passionate about technology and eager to gain practical experience in computer hardware, networking, servers, and IT support.
You will work alongside experienced IT professionals and gain exposure to real-world IT environments while developing valuable technical skills.
Key Responsibilities
- Assist in diagnosing and troubleshooting desktops, laptops, printers, and IT equipment
- Support installation and configuration of Windows and Linux operating systems
- Assist with software installations, updates, and system maintenance
- Troubleshoot basic LAN, Wi-Fi, DNS, DHCP, and network connectivity issues
- Support Active Directory user management and password resets
- Assist with Windows Server and Linux Server administration tasks
- Help maintain IT asset records, support tickets, and technical documentation
- Perform hardware upgrades, driver installations, and preventive maintenance
- Support backup procedures, antivirus management, and cybersecurity practices
- Participate in network cabling, cable testing, and infrastructure-related tasks
- Provide end-user technical support and escalate complex issues when required
Requirements
- Following or completed a Diploma, Certificate, NVQ, HND, or Degree in Information Technology, Computer Networking, Computer Engineering, or a related field
- Basic understanding of computer hardware and troubleshooting
- Familiarity with Windows and Linux operating systems
- Basic knowledge of networking concepts such as IP Addressing, DNS, DHCP, LAN, and Wi-Fi
- Good communication and problem-solving skills
- Strong willingness to learn and develop technical skills
- Ability to work independently and as part of a team
Added Advantages
- Knowledge of VMware, ESXi, Active Directory, Windows Server, or Linux Server
- Familiarity with MySQL, Nginx, Apache, or web hosting concepts
- Basic knowledge of routers, switches, firewalls, and structured cabling
- Possession of a valid motorcycle riding license
What We Offer
✅ Monthly Internship Allowance (Paid Internship)
✅ Hands-on experience with real IT systems and infrastructure
✅ Exposure to Networking, Servers, Virtualization, Cybersecurity, and Technical Support
✅ Mentorship from experienced IT professionals
✅ Career development and technical training
✅ Opportunity for Permanent Employment based on performance
Additional Information
- Occasional travel to branch locations may be required
- Flexible working hours may be necessary during urgent support situations
- Support during special operational days may be required
How to Apply
📧 Send your CV to: careers@chinesedragoncafe.com
📌 Subject: Application for Paid IT Technician Internship
Join us and build a strong foundation for your future IT career!