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User Adoption and Change Management Expert

WAD International PVT Ltd    Colombo • Full-time

Job Description

We Are Designers is on a mission to drive massive digital transformation! We are assembling a dream team for an upcoming, highly impactful, large-scale enterprise modernization initiative. We are looking to transition thousands of users to modern, digital-first communication and collaboration platforms, completely redefining how large organizations operate.

You will maximize the value of existing platform investments by breaking down barriers to adoption and driving digital-first habits across institutions.

  • Post-Implementation Strategy: 3+ years of experience focused specifically on postimplementation adoption strategy and usage maximization.
  • Targeted Interventions: Specialized ability to assess low user maturity, identify adoption barriers, and implement targeted coaching.
  • Culture Shift: Proven success in shifting organizational culture from paper-based to digital-first using the latest tools and technologies.

If you are passionate about shifting organizational cultures from paper-based to digital-first and have deep expertise in cloud-based communication and Al tools, we want you on our team!