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Sales Coordinator (On-site)

Innovoo Solutions    Colombo • Full-time

Sales Coordinator – Full-Time (On-site)

Innovoo Solutions Private Limited is looking for an organized and results-driven Sales Coordinator to manage customer enquiries, follow up on leads, and support the company’s sales activities.

Key Responsibilities

  • Handle incoming WhatsApp messages, calls, and customer enquiries professionally.
  • Follow up with potential clients and maintain regular communication.
  • Record, track, and update all leads using the company’s lead-tracking system or CRM.
  • Identify client requirements and explain the company’s digital marketing, website, software, and mobile application services.
  • Convert qualified leads into meetings, quotations, and confirmed sales.
  • Schedule client meetings and coordinate with the relevant internal teams.
  • Prepare and send quotations, proposals, and service information when required.
  • Follow up on pending quotations, proposals, and client decisions.
  • Maintain accurate records of calls, conversations, follow-ups, and lead status.
  • Prepare daily or weekly sales and lead-conversion updates.
  • Support the sales and marketing teams in achieving monthly targets.

Requirements

  • Fresh graduates or candidates with 1–2 years of experience.
  • Excellent communication skills in English and Sinhala.
  • Tamil communication skills will be an added advantage.
  • Strong customer-handling, follow-up, and negotiation skills.
  • Good knowledge of WhatsApp Business, Microsoft Office, and Google Workspace.
  • Organized, proactive, responsible, and target-oriented.
  • Ability to work independently and manage multiple leads efficiently.
  • Previous experience in sales, customer service, telemarketing, or business development will be an advantage.

Employment Details

Job Type: Full-time
Work Arrangement: On-site
Location: Colombo 06
Working Hours: Monday to Friday, 8:30 AM to 5:30 PM