IT & Admin Officer

Job Description

Headrogen is looking for an IT & Admin Officer to join our team in Sri Lanka.

Key Responsibilities:

• Manage general office administration, supplies, correspondence, meetings and vendor coordination.
• Provide first-line IT support to staff, troubleshooting hardware, software, network and printer issues.
• Set up, maintain and track laptops, desktops, peripherals and other IT assets and inventory.
• Administer user accounts, email, Microsoft 365, file sharing and access permissions.
• Coordinate with IT service providers, ISPs and software vendors on licences, renewals and support.
• Maintain data backups, antivirus and basic IT security practices across the office.

Requirements:

• 1+ years of experience in an administration and IT support role.
• Diploma or degree in IT, Computer Science, Business Administration or a related field.
• Hands-on knowledge of Windows, Microsoft 365, networking basics and common office hardware.
• Strong organisational, communication and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Ability to work independently, take initiative and manage multiple priorities.