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IT Specialist

Sumathi Information Technologies (Pvt) Ltd    Colombo 02, Panadura, Kilinochchi • Full-time

Sumathi Information Technologies (Private) Limited is a fully owned subsidiary of Sumathi Holdings and commenced business in the arena of computer networking & data communication in 2001, offering total ICT solutions under one roof.

We are looking for a dedicated and knowledgeable professional who can join our winning team to deliver quality work to our customers.

New locations: Colombo 02, Panadura & Kilinochchi

Key Responsibilities

  • Build, configure, and deploy End User Devices.
  • Perform troubleshooting activities and attend to support tasks related to End User Devices such as PCs, laptops, and printers, ensuring smooth operation.
  • Govern hardware warranty management.
  • Install, modify, and dispose of devices while performing regular upgrades and preventive maintenance of End User Devices.
  • Conduct comprehensive PC health checkups.
  • Visit consumer locations to support and prevent user IT system failures.
  • Ensure privacy and data protection while adhering to SLAs and timelines.
  • Maintain up-to-date product/solution knowledge on technology-related areas.
  • Complete the assigned certifications within specified deadlines.

The Ideal Candidate Should Possess

  • Basic diploma or certification in computer hardware installation and troubleshooting.
  • Minimum 1 year experience in handling IT devices such as PCs and printers is preferred.
  • School leavers with foundational knowledge of End-User Devices will also be considered.
  • Good communication skills in both English and Sinhala.
  • Positive attitude, teamwork skills, and willingness to travel to assigned locations.
  • Selected candidates will be employed by Sumathi IT and placed in a leading garment manufacturing environment to handle onsite IT operations.

The selected candidate can be assured of an attractive and enhanced remuneration package with fringe benefits and a challenging/encouraging working environment.

An attractive remuneration package with fringe benefits awaits the right candidate.

Apply Now: careers@sumathi.com