Sales and Customer Relations Intern

Job Description

About the Role

RoboticGen is looking for an enthusiastic and communicative Sales & Customer Relations Intern to join our team! In this role, you will help drive student enrollment, engage with prospective clients and parents, and maintain strong, positive relationships with our growing community across our robotics and STEM programs.

Key Responsibilities

• Lead Engagement & Conversion: Follow up with incoming inquiries from parents, students, and institutional clients via calls, emails, and messaging channels to guide them through program details.
• Customer Relationship Management: Serve as a responsive point of contact, ensuring prompt communication, addressing client queries, and delivering an exceptional customer experience.
• Sales Support & Pipeline Management: Assist in updating and maintaining customer databases/CRM records, tracking sales leads, and scheduling consultations or trial classes.
• Outreach & Market Research: Support sales campaigns and conduct market research to identify prospective schools, partners, and community opportunities.

What We’re Looking For

• Background or current studies in Business, Marketing, Communications, Sales, or a related field.
• Excellent verbal and written communication skills with strong active listening ability.
• Friendly, professional, and customer-oriented attitude with a persuasive mindset.
• Comfortable working with digital communication tools, spreadsheets, and CRM software.
• Passion for tech education and helping students explore STEM learning opportunities.