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Assistant Manager – IT

Light & Shade    Panadura • Full-time

Job Description

We are looking for a skilled and motivated Assistant Manager – IT to join our team.

Key Responsibilities

  • Manage IT hardware and network requirements, including installation, configuration, upgrades and connectivity.
  • Perform troubleshooting and maintenance of IT equipment.
  • Provide day to day Odoo ERP support, including user assistance, access management and coordination of system related issues.
  • Manage user accounts & IT assets, including allocation, tracking,
    maintenance, replacements and maintaining an accurate IT asset register.
  • Handle monthly IT services, software subscriptions, service renewals and related vendor coordination.
  • Maintain IT security and user access controls, ensuring the protection of company information.

Qualifications and Requirements

  • A degree or professional qualification in Information Technology or a related field.
  • Relevant experience in IT support, system administration, and technical troubleshooting.
  • Good knowledge of computer hardware, software, networking, and IT asset management.
  • Experience in system administration, email management, Odoo ERP, and telecommunications will be an added advantage.
  • Strong analytical, problem-solving, communication, and coordination skills.
  • Ability to work independently and manage multiple IT-related responsibilities effectively.