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Business Analyst Intern
FAITE
Jaffna •
Internship
Job Description
Want to start your career on real software projects? FAITE (IT Services & Consulting) is opening two internship roles for students and fresh graduates.
Roles & responsibilities
- Take part in client meetings and gather business and system requirements
- Document requirements as Software Requirement Specifications (SRS), user stories and use cases
- Create process flows, workflow diagrams and basic wireframes
- Turn client needs into clear tasks for developers and QA engineers
- Help prepare proposals, quotations and tender/RFP responses
- Support testing and User Acceptance Testing (UAT) by writing test scenarios and checking that features meet requirements
- Keep project documentation, meeting notes and change requests up to date
- Research competitor products and industry practices to suggest improvements
What we’re looking for
- Undergraduate or fresh graduate in IT, Information Systems, Business Management or a related field
- Strong written and spoken English Analytical thinking and attention to detail
- Interest in how software systems and business processes work
- Familiarity with MS Office or Google Workspace (Draw.io, Figma or Jira is a plus)
What you’ll get
- Hands-on experience with real client projects
- Mentorship from an experienced team
- Flexible, remote-friendly working
- Internship certificate on completion
Deadline: 02 November 2026