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applicant

Senior Executive – ERP Support

Are you passionate about ERP systems and business process improvement? Join Home Lands Group and become part of an award-winning organization driving digital transformation and operational excellence.

We're looking for an experienced Senior Executive – ERP Support to provide functional support, optimize business processes, and collaborate with stakeholders to ensure the smooth operation of our ERP platform.

Requirements

  • Bachelor's Degree or Higher National Diploma in Information Technology, Business Information Systems, Accounting, or a related field.
  • Minimum 4 years of experience in ERP functional support.
  • Prior experience on SAP Business One (SAP 81) will be a great advantage.
  • Good knowledge of Finance, Sales, CRM, Purchasing, and Inventory (Warehouse) Management modules.
  • Experience working with ERP implementation or support partners.
  • Strong analytical, problem-solving. communication, and stakeholder management skills.
  • Ability to manage multiple priorities and work independently in a fast-paced environment.

Key Responsibilities

  • Provide first and second-level functional support for ERP users across the organization
  • Support Finance, Sales, CRM, Purchasing, and Inventory (Warehouse) Management modules.
  • Troubleshoot and resolve issues, manage support tickets, and ensure timely resolution.
  • Coordinate with external SAP support partners to resolve complex system issues.
  • Assist in ERP configuration, testing, UAT, upgrades, and change requests.
  • Conduct end-user training and provide ongoing functional support.
  • Prepare documentation, user guides, and support procedures.
  • Generate and analyze ERP reports to support business operations and decision-making.

If you're ready to make an impact and grow your career with one of Sri Lanka's leading organizations, we'd love to hear from you.