ERP Support Executive

Job Description

We are looking for an experienced and motivated ERP Support Executive on behalf of our client to join their team.

📍 Position : ERP Support Executive

Location: Colombo – On-site

💼 Key Responsibilities

• Provide day-to-day support to users on ERP-related issues and requirements.

• Monitor ERP system activities and assist with resolving operational issues.

• Coordinate with users, management, and the technical/ERP support team.

• Identify, troubleshoot, and follow up on ERP-related issues.

• Assist users with system-related queries and provide appropriate guidance.

• Maintain proper documentation of support requests, issues, and resolutions.

• Monitor system processes and report issues or irregularities to management.

• Support ERP implementations, system improvements, and updates when required.

• Prepare regular reports and provide updates to management.

• Ensure smooth day-to-day operation of the ERP system.

🎓 Requirements

• Previous experience in ERP support or a similar role is required.

• Good understanding of ERP systems and business processes.

• Strong problem-solving and analytical skills.

• Good communication and interpersonal skills.

• Ability to work independently as well as with a team.

• Good attention to detail and ability to manage multiple tasks.

• Candidates with experience in user support, ERP implementation, or system administration will have an added advantage.

💰 Salary

LKR 31,000 – LKR 45,000 per month

Salary will be based on experience, skills, and qualifications.

🕐 Working Hours

5½-day working week. Saturday – Half Day

📩 Interested candidates:

Please send your updated CV to staffing@dhelphub.com

🚀 Join us and build your career in ERP Support!