Having Trouble Receiving Emails from ITPro.lk?

ITPro.lk sends important emails such as magic sign-in links, job applicant notifications, job management reminders, and subscription alerts.

If you are not receiving emails from ITPro.lk, your email provider or company mail server may be temporarily blocking or rejecting them.

This issue is usually caused by email filtering or mail server configuration on the recipient side.

Common Reasons Emails May Not Arrive

Emails may be automatically moved to your spam, junk, promotions, or quarantine folders. Please check all folders in your mailbox.

Some company mail systems automatically block external emails, attachments, or automated notifications.

This is especially common with:

If your mailbox is full or over quota, new emails may be rejected.

A small typo in the email address can prevent delivery completely.

Example:

Sometimes email providers experience:

These issues are usually resolved automatically after some time.

Search your mailbox for:

If found, mark the email as “Not Spam”, “Safe”, or “Trusted”.

Please allow or whitelist emails from:

This helps prevent future emails from being blocked.

If your company uses a managed email system, ask your IT team to verify that emails from ITPro.lk are not being rejected or filtered.

Some company mailboxes only allow emails from approved senders or internal domains. Please ensure your mailbox can receive external emails normally.

Consider using a different email provider such as:

Even after the issue is resolved, it may take some time for our system to automatically re-enable email delivery for the address.

If you continue experiencing issues receiving emails from ITPro.lk, please contact us with:

We will do our best to help investigate the issue.