Job Seeker FAQ – ITPro.lk

1. Do I need to create an account?

No, you don’t need to create an account. You can apply directly by filling out the job application form on the job page. If the recruiter has set an external application URL, you will be redirected to that page and must follow the application procedure there.

2. Are job ads on ITPro.lk verified?

Yes, all job ads on ITPro.lk are verified. Every new job post is reviewed and approved through our internal verification process before going live.

3. How do I know if my application was received?

ITPro.lk is a platform for recruiters, and we do not communicate application statuses on their behalf. Applications submitted via our platform are sent directly to the recruiter’s email, and recruiters also track them through their ATS (Applicant Tracking System).

4. How can I follow up on my job application?

ITPro.lk does not manage the recruitment process on behalf of companies and cannot provide updates about the status of your application. If you want to follow up, you may contact the company directly.

Some job advertisements may include an employer email address in the job description. If an email address is provided, you can contact the company directly and ask about your application. However, the company may not always respond.

Many job advertisements also include the company's website. You can visit the company's website to find its contact information and, where available, its LinkedIn page or other information about the organisation and its staff. This may help you identify an appropriate person or channel for following up.

Please note that if you receive a copy of your application by email from ITPro.lk, replying to that email will send your reply to ITPro.lk, not directly to the hiring company. To contact the company, use the contact details provided in the job advertisement or find the company's official contact channels.

5. Can I get alerts for specific job roles or locations?

Yes! You can subscribe to receive alerts for specific categories, locations, or companies directly on the respective listing page. To receive alerts for specific job roles or keywords, follow the link sent via email when subscribing. On that page, you can also set keywords for more precise notifications.

6. How can I report fake or scam job posts?

If you notice a suspicious or fake job post, use the Report option available on the job post page. If the job post violates ITPro.lk’s terms and conditions, we will take action to remove it.

7. Who can I contact if I face technical issues?

You can reach us via the Contact Us page or directly email us at info@itpro.lk.