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L2 Support Engineer

Miwayz    Colombo • Full-time

Job Description

Keep every ride running, 24/7. Join Miwayz to monitor our production platform, resolve escalated incidents and find root causes fast.

What you’ll do:

  • Monitor systems, respond to alerts and resolve incidents
  • Investigate issues across apps, APIs, databases and infrastructure
  • Support releases and join the on-call rotation

What you bring:

  • 2–4+ years in L2 application or technical support
  • Linux, PostgreSQL, Kubernetes and Grafana experience
  • Familiarity with Azure cloud
  • Kafka or ITIL knowledge is an advantage