Social Media Sales Executive

Job Description

Job Description

We are looking for a motivated and results-driven Social Media Sales Executive to join our team. The ideal candidate will be responsible for managing customer inquiries through social media platforms, promoting our products/services, generating sales, and building strong customer relationships.

Key Responsibilities

• Manage daily customer inquiries and messages through Facebook, Instagram, WhatsApp, TikTok, and other social media platforms.
• Respond to customers promptly and professionally through chat and phone calls.
• Convert social media inquiries and leads into successful sales.
• Promote products/services through social media and online channels.
• Follow up with potential customers and maintain strong customer relationships.
• Achieve monthly sales targets and contribute to overall business growth.
• Identify new sales opportunities through social media and online platforms.
• Maintain accurate records of leads, customer inquiries, orders, and sales.

Requirements

• Previous experience in online sales, social media sales, telesales, customer service, or a similar role is an advantage.
• Excellent communication and interpersonal skills.
• Strong English and Sinhala communication skills.
• Confident in communicating with customers through chat and phone calls.