Business Process QA & UX/UI Intern

Job Description

About Us

Process361 (Pvt) Ltd is a leading Business Process Automation and Digital Transformation company specializing in workflow automation, process optimization, and digital solution implementation. Process361 is a subsidiary company of HSB Holdings (Pvt) Ltd.

We are looking for enthusiastic and detail-oriented interns who are passionate about business processes, user experience, quality assurance, and digital transformation.

Key Responsibilities:

• Review workflow applications against business requirements.
• Assist in Quality Assurance (QA) and User Acceptance Testing (UAT) activities.
• Evaluate forms and screens for usability, consistency, and user-friendliness.
• Identify workflow issues, usability concerns, and improvement opportunities.
• Prepare test cases, test scenarios, and testing reports.
• Document findings and support issue resolution activities.
• Participate in client demonstrations and solution review sessions.
• Assist in process documentation and workflow analysis activities.

Requirements:

• Undergraduate pursuing a Degree or Diploma in: Information Technology | Software Engineering | Information Systems | Business Information Systems | Management Information Systems|  Business Management with IT
• Basic understanding of software testing concepts.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation skills.
• Attention to detail and willingness to learn.
• Knowledge of UX/UI principles, Figma, BPMN, or workflow concepts will be an added advantage.

What You Will Gain:

• Hands-on exposure to Business Process Automation projects.
• Experience in QA, UAT, Workflow Analysis, and UX/UI Evaluation.
• Opportunity to work with enterprise clients across multiple industries.
• Mentorship from industry professionals.
• Practical experience in Digital Transformation initiatives.