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Customer Service Associate/Executive

Global Training Network Alliances   Moratuwa • Full-time

📢 WE’RE HIRING – Customer Service Team

Global Training Network Alliances is looking for passionate and customer-oriented individuals to join our growing team in Moratuwa.

📌 Positions Available:

  • Customer Service Associate
  • Customer Service Executive
  • Senior Executive

📍 Location: Moratuwa

💼 Employment Type: Full-Time

🏢 Work Mode: Onsite

🕒 Experience Required: 1–3 Years

✅ Key Responsibilities:

  • Handle customer inquiries professionally and efficiently
  • Provide timely support and maintain strong customer relationships
  • Coordinate with internal teams for smooth service delivery
  • Resolve customer concerns while maintaining high service standards
  • Maintain proper records and follow-up communication

✅ Requirements:

  • 1–3 years of experience in customer service or a related field
  • Strong communication and interpersonal skills
  • Positive attitude and customer-first mindset
  • Ability to multitask in a fast-paced environment
  • Basic computer literacy and familiarity with MS Office

✨ What We Offer:

  • Career growth and learning opportunities
  • Friendly and supportive work environment
  • Opportunity to work with a dynamic and growing team

📧 Interested candidates may send their CV/Resume to:

molly@globaltna.com

⏳ Deadline for applications:

23 May 2026

Feel free to share this opportunity with your network or tag someone who may be a great fit!