applicants

Job Summary:

We are looking for an Associate Engineer - Network Support to support day-to-day operations of our enterprise network infrastructure. This role is ideal for early-career professionals seeking hands-on exposure to enterprise networking, troubleshooting, and automation in a fast-faced operational environment.

Job Role:

• Provide L1/L2 support for LAN, WAN, Wi-Fi, VolP, and data center networks
• Monitor network performance and availability using enterprise monitoring tools
• Perform initial troubleshooting and escalate complex issues to senior engineers
• Support basic configuration and maintenance of routing and switching technologies (VLANs, STP, OSPF, BGP fundamentals)
• Assist in managing network security components such as firewalls, VPNs
• Follow incident, problem, and change management processes
• Maintain accurate network documentation and operational records

Job Specifications:

• Bachelor's degree in IT/Higher Diploma or NVQ Level 5
• Minimum 2 years of experience in network support, NOC, or IT infrastructure roles
• CCNA certified
• Basic understanding of:
  • TCP/IP, routing and switching concepts
  • Cisco routers and switches
  • Network troubleshooting fundamentals
• Exposure to network automation or scripting (Python, Ansible, REST APis)
• Familiarity with Al-driven monitoring, AlOps, or automated alerting tools
• Interest in using automation to improve operational efficiency and reduce manual effort
• Willingness to learn and grow in enterprise networking environments
• Strong analytical and problem-solving skills
• Ability to work in fast faced environment and availability for weekend on-call support
• Good communication and teamwork skills
• Detail-oriented with a strong sense of responsibility