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applicant

We're looking for someone to liaise between B2B giants and our cross-functional teams, defining and refining project requirements and more to deliver sustainable and flexible solutions.

Join us to make an impact at Villvay!

Your role:

• Act as the Product Owner for key projects, defining, refining and prioritizing the product backlog based on feedback to ensure alignment with business goals and customer needs.
• Thoroughly understand the client requirements working alongside other key members of the client team.
• Collaborate with stakeholders to gather and define requirements, translating them into actionable user stories and acceptance criteria.
• Manage client expectations and communicate effectively throughout the project lifecycle.
• Ability to effectively communicate with a client even when the information is sensitive.
• Act as a point of escalation for client issues, ensuring timely resolution and maintaining high client satisfaction.
• Gain a comprehensive understanding of the overall project goals.
• Motivate and direct various teams to achieve project objectives.
• Actively participate in all aspects of the scrum process, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Work closely with the Scrum Master to ensure the team follows agile best practices and delivers high-quality solutions on time.
• Provide clear vision and direction to the development team and stakeholders throughout the project lifecycle.
• Possess a strong understanding of product management and its role in project success.
• Conduct thorough business analysis to understand and document business processes, requirements, and objectives.
• Identify gaps and opportunities for improvement in business processes and systems, proposing effective solutions.
• Develop and maintain detailed documentation, including business requirements, functional specifications, and process flows.
• Ensure that solutions align with business goals and deliver measurable value.
• Conduct market analysis for e-commerce markets.
• Leverage your technical background to contribute to solution design, architecture, and problem-solving.
• Become an ambassador of Villvay’s values when representing the company to its stakeholders.

Required experience:

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Economics, or a related field.
• Minimum of 4-6 years of experience in business analysis, product management, solutions management or a similar role within the e-commerce or technology industry.
• Experience working with international clients.
• Strong client relationship management skills with the ability to understand and address client needs effectively.
• Ability to simplify and creatively solve complex problems and develop innovative solutions, in response to challenges both in and out of your control.
• In-depth understanding of product management principles, including backlog prioritization, user story creation, and acceptance criteria definition.
• Strong knowledge of Agile methodologies, particularly Scrum, and experience participating in all aspects of the Scrum process.
• Excellent interpersonal, stakeholder management, and communication skills (both written and verbal) to collaborate effectively with engineering, UI/UX, and business teams.
• Ability to understand, initiate, and implement processes whilst operating in a dynamic environment.
• Excellent command of the English language (Written and spoken).

Added advantages:

• Familiarity with e-commerce platforms, data engineering, and integration of data-driven insights.
• Business analysis certifications such as Certified Business Analysis Professional (CBAP)/ Project Management Institute - Professional in Business Analysis (PMI-PBA)/ IIBA Agile Analysis Certification (IIBA-AAC).
• Google certifications such as Google Digital Marketing & E-commerce Certificate, Google Data Analytics Professional Certificate

Villvay is an equal opportunity employer. Benefits and perks for our full-time employees may include:

• Dollar-pegged salaries
• Paid parental leave
• Paid menstrual leave
• Opportunities to network and connect with a global team
• Hybrid work model
• Flat structure
• Amicable work environment and great peers
• Exposure to international clients and business processes
• Attractive remunerations based on your experience and skills
• Real career growth opportunity for the right person
• OPD and Insurance