1

applicant

Senior Business Analyst / Product Owner Full-time

at Villvay in Hybrid, published on 19 Oct. 2024

We're looking for someone to liaise between B2B giants and our cross-functional teams, defining and refining project requirements and more to deliver sustainable and flexible solutions.

Join us to make an impact at Villvay!

Your role:

  • Act as the Product Owner for key projects, defining, refining and prioritizing the product backlog based on feedback to ensure alignment with business goals and customer needs.
  • Thoroughly understand the client requirements working alongside other key members of the client team.
  • Collaborate with stakeholders to gather and define requirements, translating them into actionable user stories and acceptance criteria.
  • Manage client expectations and communicate effectively throughout the project lifecycle.
  • Ability to effectively communicate with a client even when the information is sensitive.
  • Act as a point of escalation for client issues, ensuring timely resolution and maintaining high client satisfaction.
  • Gain a comprehensive understanding of the overall project goals.
  • Motivate and direct various teams to achieve project objectives.
  • Actively participate in all aspects of the scrum process, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
  • Work closely with the Scrum Master to ensure the team follows agile best practices and delivers high-quality solutions on time.
  • Provide clear vision and direction to the development team and stakeholders throughout the project lifecycle.
  • Possess a strong understanding of product management and its role in project success.
  • Conduct thorough business analysis to understand and document business processes, requirements, and objectives.
  • Identify gaps and opportunities for improvement in business processes and systems, proposing effective solutions.
  • Develop and maintain detailed documentation, including business requirements, functional specifications, and process flows.
  • Ensure that solutions align with business goals and deliver measurable value.
  • Conduct market analysis for e-commerce markets.
  • Leverage your technical background to contribute to solution design, architecture, and problem-solving.
  • Become an ambassador of Villvay’s values when representing the company to its stakeholders.

Required experience:

  • Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Economics, or a related field.
  • Minimum of 4-6 years of experience in business analysis, product management, solutions management or a similar role within the e-commerce or technology industry.
  • Experience working with international clients.
  • Strong client relationship management skills with the ability to understand and address client needs effectively.
  • Ability to simplify and creatively solve complex problems and develop innovative solutions, in response to challenges both in and out of your control.
  • In-depth understanding of product management principles, including backlog prioritization, user story creation, and acceptance criteria definition.
  • Strong knowledge of Agile methodologies, particularly Scrum, and experience participating in all aspects of the Scrum process.
  • Excellent interpersonal, stakeholder management, and communication skills (both written and verbal) to collaborate effectively with engineering, UI/UX, and business teams.
  • Ability to understand, initiate, and implement processes whilst operating in a dynamic environment.
  • Excellent command of the English language (Written and spoken).

Added advantages:

  • Familiarity with e-commerce platforms, data engineering, and integration of data-driven insights.
  • Business analysis certifications such as Certified Business Analysis Professional (CBAP)/ Project Management Institute - Professional in Business Analysis (PMI-PBA)/ IIBA Agile Analysis Certification (IIBA-AAC).
  • Google certifications such as Google Digital Marketing & E-commerce Certificate, Google Data Analytics Professional Certificate

Villvay is an equal opportunity employer. Benefits and perks for our full-time employees may include:

  • Dollar-pegged salaries
  • Paid parental leave
  • Paid menstrual leave
  • Opportunities to network and connect with a global team
  • Hybrid work model
  • Flat structure
  • Amicable work environment and great peers
  • Exposure to international clients and business processes
  • Attractive remunerations based on your experience and skills
  • Real career growth opportunity for the right person
  • OPD and Insurance



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