Be the first to apply!

Warehouse Assistant

GAMES STREET (PVT) LTD    #100, Galle Road, Bambalapitiya, Colombo 04, Sri Lanka. • Full-time

Company Description: GAMES STREET (PVT) LTD is Sri Lanka’s premier gaming store, serving gamers, creatives, business users, and computer enthusiasts with high-performance technology solutions. The company offers customized desktop and laptop builds, allowing customers to create their ideal gaming rigs or professional workstations with the guidance of an experienced tech team. Its retail showroom provides an immersive gaming environment, while the online store features the latest components and accessories. GAMES STREET focuses on quality products, expert support, and an outstanding in-store and online customer experience.

Role Description: This is a full-time, warehouse assistant role based in Colombo. The warehouse assistant will be responsible for supporting daily inventory management, warehousing operations, and order fulfillment to ensure smooth supply chain workflows.

Daily responsibilities include receiving, inspecting, and offloading incoming shipments of IT hardware and components, verifying physical stock against delivery documentation, and organizing goods securely in designated storage areas. The role involves picking, packing, and preparing orders for customer dispatch, retail distribution, or technician requests with high accuracy. The Warehouse Assistant will also perform routine stock counts, maintain accurate inventory records, report damaged or missing items, and keep the warehouse clean, organized, and compliant with safety standards.

Job Content

  • Produce and work from picking lists to fulfil, pack and despatch client orders
  • Use our PDA for picking and booking in goods
  • Processing orders, ensuring that client instructions are fully implemented
  • Ensure all orders are fulfilled within specified timeframes
  • Work in close liaison with Customer Services, Sales, and external customers and transport organizations
  • Ensure warehouse is always kept clean and tidy, with empty boxes flattened and stored in the correct location
  • Potential risks, problems or product defects to be reported immediately to a senior member of staff
  • Be pro-active in reporting to your line manager when stationery and packaging materials are running in short supply
  • To carry out all activities in a manner that promotes safety to yourself and your colleagues
  • Participate actively in continuous process improvement projects, seek ways to develop and maximise customer service levels
  • Ensure all business and individual key performance indicators are met • Contribute actively to achieving departmental service levels and targets
  • Regularly ensure accurate locations of goods and pick orders from correct location • Pack orders in accordance with client instructions
  • Dispatch orders through the system, selecting a carrier and producing a shipping label ensuring item is put in correct location for collection
  • Responsible for making informed decisions in respect to shipping options
  • Once competent, act as a mentor for allocated clients and carry out training with colleagues.