Business Operations Manager (Night Shift)

Job Description

Requirements 

• 8-10 years of experience, including at least 4 years in a management role; preferably in Revenue Cycle Management (RCM).
• Strong analytical thinking and reporting capabilities.
• Excellent verbal and written communication skills.
• Proven ability to lead and inspire teams with a collaborative, people-first mindset.
• Demonstrated commitment to high ethical and professional standards.
• Open to work according to standard U.S. hours (7 PM – 4 AM) and calendar.

Responsibilities

• Ensure client accounts are managed efficiently, and performance targets are met.
• Maintain effective communication with all internal and external stakeholders.
• Foster strong, professional relationships with both clients and team members.
• Oversee seamless client transitions from onboarding to steady-state operations.
• Monitor, maintain, and exceed benchmark KPIs for consistent service delivery.

Benefits

• We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.