2
applicants

Junior Service Desk Analyst

MBiz Software   Nittambuwa • Full-time

Join a team where every ticket is a chance to learn, solve real-world tech issues, and support clients who depend on smart IT solutions every day.

Your Role Includes

  • Provide L1 technical support
  • Troubleshoot hardware and software issues 
  • Handle tickets, emails, Teams messages, and client requests

What We're Looking For

  • Degree in IT, Computer Science, Networking, or Computer Hardware
  • Good communication skills
  • Ability to work under pressure and prioritize tasks

Experience

Previous Help Desk experience will be an added advantage