Customer Service & Sales Executive (Female Only)

Job Description

Company: ITX Digital Services (PVT) LTD
Work Location: Work From Office / Work From Home (Shift Level)
Work Schedule: 9:00 AM – 5:00 PM
Salary: LKR 50,000 – 70,000 per month (Negotiable based on experience)

About the Company

ITX Digital Services (PVT) LTD is a growing digital solutions provider delivering high-quality services in web development, digital marketing, and customer engagement. We are expanding our team and looking for motivated individuals to join our dynamic workforce.

Position Overview

We are seeking enthusiastic and results-driven Female Customer Service & Sales Executives to handle customer interactions, support sales processes, and ensure excellent service delivery.

Key Responsibilities

• Handle inbound and outbound customer communications professionally
• Understand customer needs and provide suitable solutions
• Support sales activities and convert leads into customers
• Maintain accurate customer records and updates
• Follow up with clients to ensure satisfaction and retention
• Manage inquiries, complaints, and service requests efficiently
• Work with internal systems and tools for daily operations

Candidate Requirements

Education:

• GCE A/L or Undergraduate and above

Experience:

• Prior experience in customer service or sales is an advantage

Core Skills:

• Strong communication skills (English proficiency preferred)
• Good interpersonal and customer handling skills
• Sales mindset with problem-solving ability
• Basic computer knowledge and online system usage
• Ability to work independently and as part of a team

What We Offer

• Flexible work options (Office / Remote)
• Competitive salary package
• Career growth opportunities
• Friendly and supportive work environment
• Professional skill development

How to Apply

🌐 careers.itxdigitalservices.com

Stay Connected

🔗 LinkedIn: https://lk.linkedin.com/company/itxdigitalservicess
🔗 WhatsApp Group: https://chat.whatsapp.com/COrm9WBogLPJe5YgvMm2EA