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Company: ITX Digital Service PVT LTD

Location: Athurugiriya & Nawala

Gender: Female

Age Limit: 20 – 30 Years

Position Overview

We are seeking a motivated and energetic Call Center Executive (Inbound & Outbound) to handle customer inquiries and conduct outgoing calls to clients. The ideal candidate should have strong communication skills and basic IT knowledge.

Key Responsibilities

🔹 Handle incoming calls and respond to customer inquiries professionally

🔹 Make outgoing calls to follow up with clients and promote company services

🔹 Provide accurate information about IT services

🔹 Maintain call records and update customer databases

🔹 Coordinate with technical and sales teams

🔹 Ensure high customer satisfaction and service quality

Required Skills & Qualifications

✔ Basic IT & Computer Knowledge

✔ Basic HTML, PHP, Java & WordPress Knowledge

✔ Good communication skills in English & Sinhala

✔ IT Qualification (HND or Diploma)

✔ University undergraduate in IT, Computer Science, Software Engineering, or a related field

Working Hours

🕒 Sri Lanka Time – Monday to Saturday (10.00 AM – 3.00 PM)

🕒 USA & Saudi Arabia Time – Sunday to Friday (12.00 PM – 7.00 PM)

Work Mode

🏠 Work From Home

🏢 Work From Office

How to Apply

Send your CV to

careers@itxdigitalservices.com

+94 75 607 6755 - +94 112 860 442

Apply online - https://lnkd.in/dBB8a5ED

You can also stay connected with us through our official channels:

🔗 Follow us on LinkedIn: https://lnkd.in/gwvMuxzH

🔗 Join our WhatsApp Group: https://lnkd.in/ghVcDZVP