applicants

Key Responsibilities

• Customer Service & Support

— Provide responsive and professional support to clients and their customers.

— Address inquiries, resolve issues, and ensure client satisfaction.

• Transaction Monitoring & Settlement

— Monitor client transactions to ensure accuracy and proper status updates.

— Coordinate and execute settlement of client transactions in a timely manner.

• Reporting & Documentation

— Prepare, assist, and deliver reports related to client transactions and operations.

— Maintain accurate documentation required by clients and providers.

• Communication & Coordination

— Liaise with providers regarding game transactions, game information, and documentation needs.