10
applicants
Network & IT Support Engineer
Cyrus Information Technologies
Colombo •
Full-time
Job Responsibilities:
- Provide L1/L2 IT support for desktops, laptops, servers, and network devices
- Install, configure, and maintain LAN/WAN, Wi-Fi, firewalls, and switches
- Troubleshoot hardware, software, CCTV and network-related issues
- Monitor network performance and ensure system uptime
- Assist with security solutions (firewalls, antivirus, endpoint protection)
- Support cloud services, backups, and email systems
- Maintain documentation and support tickets
Requirements:
- Diploma or Degree in IT, Networking, or related field
- 1-3 years experience in IT support or networking (freshers with strong knowledge may apply)
- Experience with Windows OS, troublshooting, Antivirus software, Microsoft 0365 administration,
- Familier with remote support troublshooting.
- Good communication and problem- solving skills
Benefits:
- Competitive salary
- Career growth opportunities
- Friendly and supportive work environment