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What you need to do

• Manage and assign support tickets within SLAs.
• Act as main customer liaison and handle escalations.
• Coordinate with Power Apps team for quick resolutions.
• Track progress, ensure quality, and maintain documentation.
• Suggest process improvements.

What we need

• 1–2 years in project coordination/management.
• Excellent English communication.
• Strong organisational skills; able to work under pressure.
• Power Apps knowledge is a plus.
• Project management education/certifications preferred.