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Travel Operations & Website Coordinator

CBH Lands Juniper external url   Colombo • Full-time

Juniper Group is looking for a dedicated professional to manage our travel website and customer communications. This role requires strong coordination skills, customer handling experience, and a solid background in travel, tourism, or hospitality. The ideal candidate should be flexible, responsive, and available to handle inquiries as required.

RESPONSIBILITIES

  • Manage and update the company travel website and related content
  • Handle customer inquiries, bookings, and follow-ups professionally
  • Coordinate with travel partners and service providers
  • Ensure timely responses to customer messages and booking requests
  • Maintain accurate booking records and reports
  • Provide customer support with availability to respond as required

REQUIREMENTS

  • Background in Travel, Tourism, or Hospitality
  • Experience in managing travel-related websites or online booking platforms
  • Strong customer service and communication skills
  • Ability to handle inquiries with flexibility and 24/7 availability when required
  • Good computer skills and familiarity with digital tools
  • Fluent in English, both written and spoken

WHAT WE OFFER

  • Opportunity to work in a growing travel and tourism segment
  • Professional and supportive working environment
  • Competitive remuneration based on experience

Travel Operations & Website Coordinator - ITPro.lk
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