applicants

MegaPay (Pvt) Ltd, operating under the brand name Pay&Go, is a leading provider of outsourced bill payment solutions in Sri Lanka. Our innovative platforms, including self-service kiosks, mobile apps, Android POS terminals, and a web interface, offer smart, secure, and user-friendly payment experiences to customers island-wide.

About the role 

The Field Hardware Technician is responsible for providing on-site technical support by visiting various locations to troubleshoot and resolve the Pay&Go self-service kiosk's hardware issues.

Responsibilities:

• Age limit 20 to 35
• On-site troubleshooting, Hardware Maintenance, Inventory Management, Problem-Solving.
• Travel to different locations, to assess and troubleshoot hardware issues.
• Perform routine and preventive maintenance on hardware to ensure optimal performance and longevity.
• Implement rigorous testing procedures to ensure the identified problems are accurately diagnosed and resolved.
• Develop a deep understanding of hardware problems through thorough analysis and continuous learning.
• Manage and update an inventory of hardware components, ensuring an adequate supply of replacement parts.
• Diploma or equivalent, Hands-on experience with computer hardware troubleshooting and repairs
• Proficiency in using diagnostic tools and testing equipment for hardware assessments, and Strong understanding of computer hardware components, including CPUs, memory, storage, and peripherals.
• Driving license and owning a motorcycle is mandatory for this job.

Qualifications & Skills:

• A diploma or equivalent qualification.
• Hands-on experience in computer hardware troubleshooting and repairs.
• Proficiency in using diagnostic tools and testing equipment for hardware evaluation.
• Strong understanding of computer hardware components such as CPU, memory, storage, and ports.

Additional Requirements:

• A valid driving license and motorbike are mandatory for this position.