applicants
Junior System Administration & Operational Process Support
Digiratina Technology Solutions
Colombo -
Full-time
Role Overview: We are seeking a motivated and proactive Junior System Administration & Operational Process Support professional to assist our IT Operations and Information Security & Privacy Management processes. This role offers an excellent opportunity to gain hands-on experience in system administration while learning how professional organizations manage critical operational and security processes. You will work closely with senior IT and Security professionals to ensure smooth operations, timely process execution, and continuous improvement in security practices.
Key Responsibilities as Junior System Administration & Operational Process Support:
- Assist with troubleshooting and resolving technical issues for end-user laptops (Windows 10/11).
- Support the deployment, configuration, and maintenance of operating systems, applications, and user accounts (Office 365, SharePoint, OneDrive).
- Help ensure proper asset management and maintain accurate records of hardware and software configurations.
- Assist the senior Security team in tracking daily, weekly, and periodic operational tasks.
- Support timely follow-ups to ensure key Information Security & Privacy processes are completed as scheduled.
- Help maintain and update documentation, including Risk Logs, process checklists, and security records.
- Gain exposure to Information Security and Privacy Management processes and frameworks.
- Contribute to initiatives that promote security awareness and compliance across the organization.
- Participate in knowledge-sharing sessions and on-the-job learning under the guidance of experienced professionals.
Qualifications:
- Proactive & Eager to Learn: Enthusiastic about technology, quick to grasp new concepts, and willing to take initiative.
- Organized & Detail-Oriented: Able to track tasks, follow procedures accurately, and communicate clearly.
- Technical Foundation: Basic understanding of Windows OS, laptop hardware, and networking fundamentals (TCP/IP, DNS).
- Familiarity with Platforms: Exposure to Office 365, SharePoint, or OneDrive will be an added advantage.
- Education: Currently pursuing or recently completed a degree/diploma in IT, Cybersecurity, or related fields.
Why Join Us:
- Gain hands-on experience in System Administration and Information Security Operations.
- Learn how professional organizations implement and maintain security and privacy management frameworks.
- Receive mentorship and guidance from experienced IT and Security professionals.
- Build a strong foundation for a future career in IT Operations or Cybersecurity.
If you are passionate about technology, eager to learn, and ready to contribute to a dynamic and security-focused environment, we’d love to hear from you! Join Digiratina Technology Solutions as a Junior System Administration & Operational Process Support professional and take the first step in building a rewarding career in IT Operations and Information Security.
