applicants

We’re looking for a highly autonomous and expert Network Engineer who can design, implement, and secure sophisticated hybrid network environments across cloud and on-premises systems. You will be the primary technical authority for our network security posture, working hands-on with our Sophos firewalls and managing complex networking within AWS.

This role requires the ability to work independently, occasionally traveling for critical on-site deployments, such as new call center facilities.Key ResponsibilitiesCloud & Infrastructure

• Design, configure, and maintain high-availability hybrid networks spanning AWS and on-premises infrastructure.
• Manage and secure AWS networking services (VPC, Route 53, Transit Gateway, Direct Connect/VPN, Load Balancers, and Security Groups).
• Configure, manage, and monitor Sophos Firewall products (XG/SG) via Sophos Central, including VPNs (site-to-site/remote), IPS, and Web Filtering.
• Implement and manage network redundancy and High Availability (HA) configurations, including Load Balancing (AWS and/or on-prem).
• Oversee server networking, including the configuration and management of interfaces on physical and virtual server infrastructure (Windows/Linux).
• Implement secure and performant integration with cloud storage solutions (e.g., AWS S3, EFS) for data access and backup.

Call Center & Voice

• Plan and physically deploy the necessary network and server infrastructure for new call center facilities.
• Implement and manage Quality of Service (QoS) policies to ensure reliable, low-latency performance for VoIP and unified communication systems.
• Configure network devices to properly handle voice protocols, including SIP, H.323, and others, ensuring seamless call quality and connectivity.
• Contribute to Disaster Recovery (DR) and Business Continuity planning related to network infrastructure and connectivity.

Security, Monitoring & Automation

• Proactively monitor network performance, security logs, and integrity using advanced monitoring/analysis tools (e.g., SolarWinds, Wireshark).
• Troubleshoot complex network, server, and voice-related issues to maintain service uptime.
• Create and maintain clear, up-to-date documentation, network diagrams, and compliance-ready reports (SOPs).

Required Skills & Experience

• Networking Fundamentals: Expert-level understanding of TCP/IP, subnetting, VLANs, routing protocols (OSPF, BGP), and IPv4/IPv6 concepts.
• AWS Networking: Proven, hands-on experience designing and managing network components within the AWS ecosystem.
• Security & Firewall: Mandatory hands-on experience with Sophos Firewall management, configuration, and advanced troubleshooting.
• VoIP/QoS: Extensive experience with Voice over IP (VoIP) implementation, including the configuration and troubleshooting of protocols like SIP and H.323, and applying QoS standards.
• Server Management: Familiarity with server operating systems (Windows/Linux) and networking/virtualization (VMware/Hyper-V) integration.
• Work Style: Demonstrated ability to work remotely and autonomously, managing time and projects with minimal supervision.

Desirable (Bonus Points!)

• Certifications such as CCNP, AWS Certified Advanced Networking – Specialty, or Sophos Engineer/Architect.
• Proficiency in scripting (e.g., Python) for network automation or experience with Infrastructure as Code tools (e.g., Ansible, Terraform).
• Experience with multi-cloud platforms (Azure, GCP) or Software-Defined Networking (SDN).
• Prior experience in a facility setup/migration project.

What We Offer

• Competitive salary (commensurate with experience and skills).
• Supportive, collaborative, and results-driven team culture.
• Professional development funding and certification opportunities.
• Exciting projects focused on global operations and call center establishment.
• Australian-standard leave & superannuation.
• 100% remote – work from anywhere with occasional travel for facility setup.

How to ApplyIf you’re a skilled Network Engineer ready to be the anchor for our network security, cloud integration, and new facility deployments, we encourage you to apply! Send your resume to admin@softdev.global with “Network Engineer Application” in the subject line.

Be part of shaping secure, scalable, and innovative networks at SoftDevGlobal.