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ICT Coordinator (Sales Force Automation System)

Phoenix Industries in Pannala, Full-time • posted on 03 Sep 2025

ICT Coordinator (Sales Force Automation System) | Pannala

Al our company, we believe that every smali ilea has the potential to spark something extraordinary. We foster an environment where creativity, passion, and innovation come together to fuel grownh. When you join us, your unique spark isn'tt just encouraged it's celebrated! Together, we create a workplace where every contribution, big or small, transforms into something remarkable.

The Role

As an ICT 4 Sales Coordinator you will be responsible for Sales & IT Related activities, you will be reporting to ICT Manager of the company

Key Responsibilities

  • Oversee and maintain the SE A system to ensure data accuracy and system integrity.
  • Work closely with distributors and direct dealers to ensure efficient order processing, inventory management, and umely delivery of products/serices
  • Provide training and support to sales team members and Distributors on using the SFA system electively.
  • Customize and configure the SFA system/reports to meet the specific needs of the sales team.
  • Troubleshoot any issues related to the Microsoft Dynamics 365 Business Central ERP and SFA system and liaise wath 11 support for resolution
  • Generate regular reports and dashboards to provide insighis into sales performance.

Requirements

  • HND/Bachelor's degree in Information Technology, Business Administration, or related field
  • Minimum 1 year experience in ICT support and sales coordination roles
  • Excelient communication and interpersonal skills.
  • Ability to multitask and proritize tasks effectively,
  • Experience in ERP (Microsoft Dynamics 365 Business Central), Sales Force Automation System and Microsoft Office

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