9
applicants
Client Services - Intern
Codezela Technologies
Colombo -
Internship
Job Title: Client Services Intern
Location: Colombo 08
Company: Codezela Technologies
About the Role
Step into the world of client management with Codezela Technologies as a Client Services Intern. You’ll interact with our clients, assist with their requests, and ensure every experience is smooth and professional.
Key Responsibilities
- Communicate with clients via phone, WhatsApp, and email
- Support the delivery of our services and manage client expectations
- Assist with client onboarding, follow-ups, and feedback
- Update client records and service logs
- Help solve issues and escalate when necessary
- Excellent communication skills in Sinhala (English/Tamil a plus)
- Client-focused approach and friendly attitude
- Strong attention to detail and organisational skills
- Willingness to learn and take initiative
- Direct experience in client service and management
- Training and support from experienced professionals
- Enhanced communication, problem-solving, and teamwork skills
- Internship certificate and recommendation letter on completion
