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applicant

Job Title: Client Services Intern
Location: Colombo 08
Company: Codezela Technologies

About the Role
Step into the world of client management with Codezela Technologies as a Client Services Intern. You’ll interact with our clients, assist with their requests, and ensure every experience is smooth and professional.

Key Responsibilities

• Communicate with clients via phone, WhatsApp, and email
• Support the delivery of our services and manage client expectations
• Assist with client onboarding, follow-ups, and feedback
• Update client records and service logs
• Help solve issues and escalate when necessary

• Excellent communication skills in Sinhala (English/Tamil a plus)
• Client-focused approach and friendly attitude
• Strong attention to detail and organisational skills
• Willingness to learn and take initiative

• Direct experience in client service and management
• Training and support from experienced professionals
• Enhanced communication, problem-solving, and teamwork skills
• Internship certificate and recommendation letter on completion