Tech Associate at Ceylon Business Appliances

applicants

Tech Associate

Ceylon Business Appliances in Colombo, Full-time • posted on 27 Mar 2025

Responsiblities

Install and update Point of Sales (POS) machines at customer locations using the Company's internal systems
Troubleshoot basic technical issues related to the POS systems
Complete all services and breakdowns assigned within the allocated time period
Provide a satisfactory customer service
Coordinate with back office to ensure the 100% customer satisfaction
Be current with latest technical knowledge and training
Any other related duties assigned by CBA management

Qualifications

G.C.E. O/L and any IT related certificate or equivalent
An understanding on the electronic or software systems
Ability to diagnose and troubleshoot technical issues efficiently
Good communication and interpersonal skills to interact with customers professiona and effectively.