itpro.lk

applicants

Provides technical assistance to users, troubleshoots hardware and software issues, and ensures smooth IT operations within the organization.

Candidate Requirements: 

Experience Level:

Minimum 1 year of experience in IT support. Must hold a relevant degree or diploma.

Required Skills:

- Technical troubleshooting

- Networking basics

- Software installation

- Customer support

-Problem-solving

Language Requirements:

- English

- Sinhala

 Responsibilities:

Primary Responsibilities:

- Diagnose and resolve technical issues

- Maintain IT infrastructure

- Support end-users with hardware and software problems

Additional Duties:

- Install and configure systems

- Manage IT security

- Ensure network connectivity

- Perform routine maintenance

Benefits:

An attractive remuneration package with a pleasant working environment, and excellent opportunities for career development is on offer for the correct candidate.