19
applicants
IT Support & Helpdesk/System Admin
Waterlily Labs
in Remote,
Full-time
• posted on 07 Mar 2025
We are seeking an experienced IT Support & Helpdesk/System Admin to join our dynamic IT team. The ideal candidate will have solid experience in managing IT systems, troubleshooting Windows environments, and supporting a range of IT infrastructure needs, including Azure Virtual Machines (VMs), Hyper-V, and general system administration tasks.
Key Responsibilities:
- Manage and troubleshoot Azure VMs and Hyper-V environments.
- Administer Windows Server, Active Directory and Azure portal.
- Provide advanced IT support for hardware, software and network issues
- Assist with IT inventory, installations, resets and upgrades
- Ensure security and maintain system integrity
- Collaborate with the IT team to improve infrastructure.
Experience & Requirements:
- 2+ years of experience in Windows-based environments.
- Strong knowledge of Windows Server, Active Directory and Hyper-V.
- Understanding of secunty best practices.
- Proven IT support and system administration expenence.
- Strong problem-solving and communication skills.
- Abity to work remotely with flexible hours.
Benefits:
- Monthly Salary: LKR 50,000.
- Flexible working hours
- 100% remote work.

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