itpro.lk

applicants

We are seeking a skilled Salesforce Administrator with expertise in automation and system configuration to join our dynamic team. You'll be responsible for supporting our agency clients’ Salesforce environments, building automated workflows, and ensuring smooth system operations.

IF you have a passion for problem-solving, experience with Flow Builder and custom configurations, and a knack for translating business needs into technical solutions, we'd love to hear from you!

Qualifications

• Degree in Business, IT or related field (highly desirable)
• Salesforce Administrator Certification (or commitment to obtain within 6 months)
• Strong English communication skills and the ability
• to work collaboratively in a fast-paced environment.

Key Responsibilities

• Provide first level technical support for agency clients' Salesforce environments, diagnosing and resolving system issues.
• Build and maintain Salesforce Flows, validation rules, and automation processes to improve business efficiency.
• Create and modify custom fields, page layouts, and reports to meet client requirements.
• Manage user access, security settings, and permission sets across client organisations.
• Develop reports and dashboards to help clients track and analyse their business metrics.
• Assist with user training and creation of support documentation for client systems.
• Document system changes, configurations, and solutions for knowledge management.

Why Choose Us?

• Australian Based Company
• Talented digital technologies team
• Develop solutions for well known Australian clients
• Opportunity for International travel
• Competitive salary package