itpro.lk

applicants

SKILLS & COMPETENCIES

• Business Analysis: Ability to understand and analyze business needs and requirements, create business process models, and identify potential solutions.
• Solution Design: Ability to design or suggest a solution based on client requirements.
• Requirements Gathering: Ability to conduct interviews, workshops, and other activities to gather and document client requirements.
• Communication: Strong verbal and written communication skills to clearly present complex solutions to both technical and non-technical stakeholders.
• Presentation Skills: Comfortable preparing and delivering presentations, product demos, and proposals to clients.
• Analytical Thinking: Ability to break down complex issues, define requirements, and propose effective solutions.
• Stakeholder Management: Ability to manage and interact with both internal stakeholders (sales, technical teams) and clients.

TOOLS AND SOFTWARE KNOWLEDGE:

• Business Analysis Tools for creating business process models and diagrams.
• Project Management Tools (e.g., JIRA, Open Project) for managing project timelines and workflows.
• Microsoft Office Suite: Word, PowerPoint, Excel, etc.

KEY RESPONSIBILITIES

• Pre-Sales Support: Work closely with sales teams to help define customer needs, create solution blueprints, and provide input for proposals.
• Client Interaction: Communicate with clients to understand their pain points, business goals, and technical requirements.
• Solution Mapping: Translate business requirements into functional specifications and map them to the organization's products or services.
• Requirements Documentation: Document and maintain clear requirements, user stories, and technical specifications for project teams.
• Demos and Presentations: Prepare and deliver presentations, product demos, or prototypes to showcase how the proposed solution meets client needs.
• Collaboration: Work closely with sales, marketing, and technical teams to ensure alignment on client requirements and