IT Support Executive at Cyrus Information Technologies

applicants

IT Support Executive

at Cyrus Information Technologies in Colombo, published on 28 Jan. 2025

JOB SUMMARY

We are looking for a qualified IT Support Executive to manage and support software, hardware and network systems You will be the one to ensure that adequate IT infrastructure is in place and is used to its maximum capabilities. As a computer technician you must be well-versed in computer systems and network functions. The ideal candidate will be able to work remotely and onsite to fix IT related issues and ensure proper functionality.

KEY RESPONSIBILITIES

Maintain and repair technological equipment, (Laptops, Desktops and peripheral devices)
Troubleshoot Hardware/system failures or bugs and provide solutions to restore functionality
Ascertaining software and hardware requirements to provide solutions to problems
Repairing and replacing peripheral equipment such as terminals, printer and modems
Installing operating systems, Microsoft office package, windows updates and other software
Adapting existing programs to meet users' requirements
Set up hardware and install and configure software and drivers
Managing antivirus software system
Installing well-functioning LAN/WAN and other networks hardware (Advantage)
Keep records of repairs and fixes for future reference

REQUIREMENTS AND SKILLS

Higher diploma in computer hardware engineering or equivalent with professional certifications in IT
2+ years relevant industry experience (Hardware Software and Networking)
Excellent communication ability
Good communication skills in English both spoken and written
Excellent diagnostic and problem solving skills
Good knowledge of computer hardware and software
Ability work long hours (Day and Night)
Candidate should be residing within or closed to Colombo, city limits.

If you are confident that you fit the profile above, come join us by sending your CV to careers@cyrusit.lk within nex 14 days.