Post a New Job

Be the first to apply!

Associate Manager/Manager - Delivery Full-time

at Villvay in Hybrid, published on 13 Sep. 2024

We’re on the lookout for a goal-driven go-getter to build connections with our global clientele while navigating product roadmaps, steering our teams to the finish line!

Join us to make an impact at Villvay!

Your role:

  • Manage projects to ensure success by coordinating teams, resources, and activities efficiently
  • Lead resource allocation and workload assignment to meet delivery requirements and deadlines.
  • Collaborate closely with clients, business analysts, engineering leads, and other key stakeholders to understand requirements and ensure successful delivery.
  • Regularly review processes, propose improvements, and implement strategies to enhance delivery efficiency.
  • Confidently negotiate timelines and delivery goals with clients on behalf of Villvay.
  • Ensure cross-functional collaboration across departments to facilitate software development completion.
  • Work with project managers to establish clear guidelines for successful delivery processes.
  • Analyze customer/client feedback and implement necessary changes to manage expectations and improve satisfaction.
  • Ensure operations remain cost-effective while maintaining quality.
  • Collaborate with management to develop and execute effective project strategies.
  • Identify project risks early and take steps to mitigate them, ensuring successful outcomes.
  • Build strong relationships with teams and stakeholders to promote effective communication and collaboration across departments.
  • Assist in driving OKRs for project teams in collaboration with relevant stakeholders.
  • Ensure teams maintain high levels of competence and strive for operational excellence.
  • Uphold international standards of customer experience in all interactions.
  • Gain a deep understanding of Villvay’s products, services, and vision.
  • Act as an ambassador for Villvay’s values when representing the company to stakeholders.

Required experience:

  • 8+ years of professional experience, including leadership responsibilities overseeing teams
  • Familiarity with implementing Scrum and Agile methodologies.
  • Experience working in the software industry with international clients.
  • Excellent written and verbal communication skills in English.
  • A self-motivated, goal-driven mindset with the ability to lead diverse teams and navigate complex interpersonal situations.
  • A proactive approach to identifying effective communication methods with clients and teams
  • Strong ability to assess client needs and expectations, even when not explicitly stated.
  • Passionate about delivering the best customer experience.
  • Strong problem-solving, decision-making, and analytical abilities.
  • Exceptional attention to detail, organizational, and prioritization skills.
  • Capable of initiating and managing processes in a dynamic, fast-paced environment.
  • A genuine interest in learning about Villvay’s clients, products, and vision.

Added advantages:

  • Experience in the e-commerce industry.
  • Knowledge of data engineering and analytics in a business context.
  • Experience working or living in the US or Europe.
  • Experience in setting up and managing project management tools (e.g. JIRA), to ensure efficient delivery.

Villvay is an equal opportunity employer. Benefits and perks for our full-time employees may include:

  • Dollar-pegged salaries
  • Paid parental leave
  • Paid menstrual leave
  • Opportunities to network and connect with a global team
  • Hybrid work model
  • Flat structure
  • Amicable work environment and great peers
  • Exposure to international clients and business processes
  • Attractive remunerations based on your experience and skills
  • Real career growth opportunity for the right person
  • OPD and Insurance

Notice: This job advertisement was posted over 2 months ago. Please verify with the employer for current availability and details, as positions may have already been filled or updated.


Recent Jobs at Villvay


Go Back to Category Management and Business
Report it! Is This Job Ad Fake? Report it!   
Recommend to a Friend Recommend to a Friend
Viewed: {0} times Viewed: 142 times