2
applicants
IT EXECUTIVE
at IHCL in Sri Lanka, published on 05 Sep. 2024
IT EXECUTIVE
Responsibilities
- Speedy resolution of the day to day issues pertaining to business applications, hardware and communications and in room technologies.
- Keep the management of the resort abreast of the IT initiatives and projects undertaken by the corporate systems and IT department.
- Administration of systems to maintain the committed systems uptime.
- Ensure adherence to business process via regular audits.
- Committed to delivering high levels of customer service.
- Responds courteously and efficiently to queries and problems from guests and system users.
- Must be self starter, alert, energetic, responsible and flexible.
- Ability to troubleshoot hardware and software problems.
- Networking equipment, PABX, email accounts and also support for the underlying server/desktop infrastructure.
- Should be capable of doing Root Cause Analysis on a problem.
- Must know the Network fundamentals, general network setup and device configuration.
- Good knowledge of server hardware, disk storage technology, 1/0 devices.
- Skilled in usage of system level profiling tools and network monitory systems to aid in application performance profiling (iostat, Nagios).
- Able to perform other IT or Systems related task assigned by the management.
- Reports directly to General Manager.
Qualifications and Experience
- Graduate in Computer science.
- At least 3 years in experience independently handling similar functions.
- Thorough knowledge of computer operations-hardware and software.
- Knowledge in commercial applications such as FA, inventory knowledge of Windows based office automation applications.
- Good coordinating skills.
- Excellent communication skills.
To apply, please send your CV to aghhrd.colombo@tajhotels.com
Viewed: 148 times