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IT EXECUTIVE Full-time

at IHCL in Sri Lanka, published on 05 Sep. 2024

IT EXECUTIVE

Responsibilities

  • Speedy resolution of the day to day issues pertaining to business applications, hardware and communications and in room technologies.
  • Keep the management of the resort abreast of the IT initiatives and projects undertaken by the corporate systems and IT department.
  • Administration of systems to maintain the committed systems uptime.
  • Ensure adherence to business process via regular audits.
  • Committed to delivering high levels of customer service.
  • Responds courteously and efficiently to queries and problems from guests and system users.
  • Must be self starter, alert, energetic, responsible and flexible.
  • Ability to troubleshoot hardware and software problems.
  • Networking equipment, PABX, email accounts and also support for the underlying server/desktop infrastructure.
  • Should be capable of doing Root Cause Analysis on a problem.
  • Must know the Network fundamentals, general network setup and device configuration.
  • Good knowledge of server hardware, disk storage technology, 1/0 devices.
  • Skilled in usage of system level profiling tools and network monitory systems to aid in application performance profiling (iostat, Nagios).
  • Able to perform other IT or Systems related task assigned by the management.
  • Reports directly to General Manager.

Qualifications and Experience

  • Graduate in Computer science.
  • At least 3 years in experience independently handling similar functions.
  • Thorough knowledge of computer operations-hardware and software.
  • Knowledge in commercial applications such as FA, inventory knowledge of Windows based office automation applications.
  • Good coordinating skills.
  • Excellent communication skills.

To apply, please send your CV to aghhrd.colombo@tajhotels.com

Notice: This job advertisement was posted over 2 months ago. Please verify with the employer for current availability and details, as positions may have already been filled or updated.


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