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We're Hiring – Customer Support Executives (Webchat & Email)

Are you a wordsmith with a passion for delivering top-tier online customer service? Join Intervest and help us shape exceptional digital experiences for global customers!

• Handle live webchats, email, and social media queries with professionalism and care
• Support customers on their digital journey while deflecting call center traffic
• Deliver positive, first-time resolutions with every interaction
• Work from office in a dynamic, tech-driven environment
• Use tools like Zendesk to manage multiple chats without compromising quality

What We’re Looking For:

• Exceptional grammar and communication skills (English)
• Experience in customer service, ideally with webchat or email
• Comfortable with multitasking and using multiple systems
• Insurance/medical language experience is a bonus
• Resilient, independent, and committed to service excellence

Apply now via: careers@intervest.lk

For detailed job descriptions, visit: https://intervest.lk/careers