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Software Support Engineer

VFT Holdings (PVT) Ltd in Colombo, Full-time • posted on 30 May 2025

We’re Hiring: Software Support Engineer

Are you passionate about technology and love helping others solve problems? Join our team as a Software Support Engineer! 

What You’ll Do:

  • Provide technical support to users
  • Troubleshoot and resolve software issues
  • Collaborate with dev teams for fixes and improvements
  • Ensure a smooth user experience

Skills:

  • Proficiency in troubleshooting software and system issues
  • Experience with ticketing systems (e.g., Zendesk, JIRA, Freshdesk)
  • Knowledge of operating systems (Windows, Linux)
  • Familiarity with databases (SQL, MySQL, PostgreSQL)
  • Understanding of APIs (REST, SOAP) and tools like Postman
  • Basic scripting or programming knowledge (e.g., Python, Bash, or JavaScript)
  • Knowledge of networking concepts (TCP/IP, DNS, HTTP/S)

What We’re Looking For:

  • Strong communication & problem-solving skills
  • Experience with software support or customer service
  • Basic knowledge of coding or software systems is a plus

Location: VFT Holdings (PVT) Ltd

Apply Now: cv@vft.lk or 074 200 300 6 (Whatsapp)

Don't miss this opportunity to kickstart your career! 


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