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We're seeking a skilled professional Support Engineer to join us. The ideal candidate should be able to analyze a problem, troubleshoot using logs and manage databases.

Key Responsibilities:

• Analyze and interpret code functionality while efficiently navigating and debugging application logs.
• Troubleshoot and resolve technical issues.
• Manage databases and write SQL queries.
• Handle production backlogs and communicate effectively with clients.

Qualifications:

• A bachelor's degree in IT, Computer Science, Engineering or equivalent.
• Minimum 2 years' experience in similar capacity.
• Knowledge in configuring and managing databases.
• Proficiency in Java and SQL.
• Excellent problem-solving skills with a solution-oriented mindset.
• Ability to manage tasks and meet deadlines.
• A team player with strong communication skills.
• Ability in managing the production backlog while maintaining clear and effective communication with clients.
• Knowledge in Python will be an added advantage.

If you could add value to our business and benefit by being part of our team, please send your CV to careers@ideahub.lk.